- I brought my sister to Carmack after conversing with Mark Shields on internet. Mark answered all my questions in a timely fashion and was able to give very good advice on the level of Honda CR-V that would best fit my sister. As a first time car buyer there was a lot for her to absorb. Mark took his time and explained things thoroughly for her. After filling out all the forms, signing the documents, and writing the check, he was still very patient to make sure She could work all the buttons in the car and make her own personalized settings. He pointed out all the key safety features (thanks to Honda) and showed her how to operate them. I really appreciated how he was Friendly, Thorough, Patient, Understanding, and truly Interested in making sure she was satisfied and Happy about the car she bought. Everyone at Carmack we dealt with from Mark to Jerry Short to Gary Knight and everyone in between have been exceptional. Thank You Mark Shields and Carmack for the wonderful experience.
Bev Brown, Fithian, IL 61844
- Mrs. Lyman-Onkka contacted American Honda Motor Co. praising our Service Department..Mrs. Lyman-Onkka accidentally locked her keys in the trunk of her 2007 Civic. She arrived at Carmack Honda at 5:15pm; 15 minutes after the Service Department had closed. Parts Manager Benny Barnes and Technician Jeff Pichon provided excellent Customer Service by reassuring Mrs. Lyman-Onkka that everything yould be resolved quickly. They made a duplicate key to open the trunk and the customer was able to retrieve her keys. The customer was able to continue with her trip by 5:30pm.
Mrs. Lyman-Onkka
- The Pilot was a good value for the price. We drove many similar vehicles at other dealerships and liked it best. But I most liked the friendly atmosphere that allowed me to drive 4 models of new cars without pushy salespeople breathing down my neck, telling me things I saw myself. Thanks to Barry Elliot.
Richard Rosedale
- Everyone was extremely courteous and helpful. They were not pushy or anything. Ken Krout was a terrific salesperson. He seems to be very knowledgeable about Hondas.
Wayne Arnold
- I purchase all of my new cars from this dealer. Barry Elliot, Jason Toellner, and Gary Knight, take very good care of all my needs. Their customer service is truly the best I have ever dealt with.
John Burke
- I bought my first Honda Pilot 2003 from Carmack because of there outstanding sales Brad Krout and service department. I bought anothe Honda Pilot 2006 for the same reason. My wife and I are happy with our twin Pilots and Carmack has been the only dealer to service them. My salesman was Brad Krout for each purchase.
James Skinner, Broadlands, IL
- Barry,
You really went out of your way for me!
I just wanted to say thanks for your help. You went out of your way to help me. God bless you and yours. Thank you again.
Bonnie Vance
- We recently purchased a 2007 Honda Odyssey van from your establishment, and we are completly satisfied at this point. However, my purpose in writing is to compliment the manner in which my wife and I were treated. We began our search via the internet, and contacted Carmack, as well as three other dealers in Indiana. While your price was not necessarily the cheapest, that fact was more then overridden by the attention and service we were given by your car sales consultant. His follow up and sincerity were exemplary. Rest assured that as a result of your service to us, we will certainly make recommendations, and most assuredly contact you when we again need a vehicle.
Kenneth W. Deckard Indiana
- I have bought alot of cars in my lifetime, but I can honestly say, this was the most pleasant experience I have ever had in this type of transaction. Jason Toellner, Gen Man. and our Salesman were more then accomadating. I will definetly reccomend them to my family and friends.
David L Marlatt Sr.
- Dear Carmack Car Capitol,
Thank you so much for all your help when it came to buying my car. You made it easy for my mom and I. Plus you really knew my taste!
Thanks Again
Molly & Tina Sheehan
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